If you are a support professional who sets up, maintains, and troubleshoots desktop applications on Windows Vista, now you can build your skills and prepare for exam 70-623, MCITP: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians, the required exam for achieving certification as an MCITP: Consumer Support Technician. Microsoft Certified IT Professional: Customer Support Technician (MCITP: Consumer Support Technician) credential validates the knowledge and skills required to deploy and support the Windows Vista operating system. Our courseware for the MCITP: Consumer Support Technician will arm students with knowledge on deploying Windows Vista, managing security, and troubleshooting network issues.Our 70-623 class teaches students how to install application packages on Windows Vista computers for support scenarios and how to identify technical problems that can occur in an organization's client computers. The course will focus on five main troubleshooting areas: operating system, hardware, networking, security, and applications.
Our instructor-led courses teaches students how to install application packages on Windows Vista computers for support scenarios and how to identify technical problems that can occur in an organization's client computers. The course will focus on five main troubleshooting areas: operating system, hardware, networking, security, and applications.
When you pass Exam 70-623 PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians, in conjunction with passing Exam 70-620: TS: Windows Vista, Configuring, you complete the exam requirements for the following certification:
NOTE: All prices (above) are stated in Great British Pounds (£) and EXCLUDE any external examination fees. All prices are +VAT for EU sales
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Overview of a Troubleshooting Methodology
Overview of Troubleshooting Stages
Troubleshooting Component Areas
Overview of the Windows Vista Startup Process
Troubleshooting the Windows Vista Startup Process with Windows RE
Troubleshooting Operating System Services
Overview of Troubleshooting Hardware
Dealing with Physical Failures
Dealing with Device Driver Failures
Troubleshooting Printing in Windows Vista
Troubleshooting Microsoft BitLocker Protected Computers
Determining Network Settings
Troubleshooting Network Connections
Overview of User Account Control
Troubleshooting User Account Control
Implementing Windows Firewall
Implementing Windows Defender
Windows Application Troubleshooting
Web Application Troubleshooting
Maintaining Windows Vista
Optimizing Windows Vista Performance
Monitoring Windows Vista
Windows Vista Desktop Deployment Infrastructure
The Components of BDD 2007
Identifying the Support Scenarios
Preparing the Target Computer
Backing up the User State
Obtaining the Desktop Image
Verifying the Desktop Image Application
Preparation Steps for Installing an Application Package
Application Package Deployment Methods
Restoring User State
Verifying User State
Desktop Installation Troubleshooting
Application Installation Troubleshooting
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